Why is my LG refrigerator not making ice but water works?

causes:

1. Ice Maker Switch: Check if the ice maker switch is turned on. It is usually located on the side or top of the ice maker assembly. Make sure it is in the “on” position.

2. Water Supply: Ensure that the water supply line to the refrigerator is properly connected and turned on. If the water supply is blocked or not reaching the ice maker, it won’t be able to produce ice.

3. Freezer Temperature: Verify that the freezer temperature is set to the recommended level, usually between 0 and 5 degrees Fahrenheit (-18 to -15 degrees Celsius). If the temperature is too high, it can prevent ice production.

4. Ice Maker Assembly: Inspect the ice maker assembly for any visible issues. Look for any ice blockages, clogs, or damage to the ice maker components. If you notice any problems, it may require professional repair or replacement.

5. Water Inlet Valve: The water inlet valve controls the flow of water into the ice maker. If it is faulty or clogged, it can prevent ice production while still allowing water to dispense. Consider checking the valve for any blockages or contacting a technician for further assistance.

If none of these troubleshooting steps resolve the issue, it is recommended to consult the LG customer support or schedule a service appointment with a qualified technician for further diagnosis and repair.

For more detailed information and specific troubleshooting steps, you can refer to the LG refrigerator’s user manual or visit the official LG support website.