Step 1: Call Airtel Customer Care
Call 121 from your Airtel phone to talk to Airtel’s customer service.
Step 2: Pick Your Language
Choose the language you want to talk in.
Step 3: Select Prepaid Services
Press 1 if you’re using a prepaid service.
Step 4: Skip the Extras
If they start talking about your balance or other stuff, press the right buttons to move ahead.
Step 5: Ignore 5G Talk
If they talk about 5G, press 2 to skip that part.
Step 6: Check Your Balance
Choose option 2 to see your balance and other details.
Step 7: Ask to Talk to a Person
At the end, press 9 to talk to a real person.
Step 8: Say You Want to Change Your Email
Tell the person you want to change your email on your Airtel account and do what they say.
Step 9: Confirm the Change
After the call, you might get a message. To be sure, text “Confirm” to 121 from your Airtel number.
Step 10: Wait 24 Hours
Wait for up to 24 hours for your email change to happen. Keep an eye on your new email for updates from Airtel.
That’s it! You’re done updating your email with Airtel. 😊